FAQ

This page answers all frequently asked questions; if you have a question that isn’t addressed here, please feel free to contact us.

1.How do you ensure product quality control?

2.What is your order lead time?

3.What payment methods do you accept?

4.What shipping options are available?

5.What is your Minimum Order Quantity (MOQ)?

6.What types of clients do you primarily serve?

7.What information should I provide to get a tailored product solution?

We implement a comprehensive, multi-tier QA/QC system that spans the entire production chain to guarantee premium quality:

  • Premium Material Sourcing: We partner with long-term, certified suppliers to ensure raw materials are uniform in quality and stable in performance from the very start.
  • Three-Stage Inspection: Products undergo rigorous testing at three critical milestones—initial post-production inspection, secondary warehouse entry re-check, and final pre-shipment verification. This triple-layer screening strictly prevents defective items from leaving our facility.
  • Comprehensive Warranty: All products are backed by a robust after-sales warranty. In the rare event of a quality issue, we provide full support and compensation to minimize your business risks.

We maintain a consistent ready-to-ship stock for our most popular, top-selling models.

  • In-Stock Items: Orders are thoroughly tested for functionality, securely packed, and shipped within 1–3 business days once payment is verified.
  • Bulk & Custom Orders: For high-volume or bespoke requests, production schedules are tailored based on order specifications and quantity, balancing peak efficiency with manufacturing precision.

To ensure seamless global transactions, we accept a wide range of secure payment channels:

Traditional & Digital Finance: Wire Transfer (T/T), Alipay, and USDT (Stablecoin) settlements.Apple Pay, Google Pay

Credit/Debit Cards: PayPal, Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

We partner with leading global express carriers, including DHL, UPS, FedEx, TNT, and EMS. The standard delivery time is 5–15 business days directly to your designated address.The exact timing depends on customs clearance and the distance from the factory.

As a wholesale-focused supplier, we keep our entry barriers flexible for businesses:

Accessories: MOQs vary by product category. Please consult our online customer service for specific details.

iPhone Housings: Minimum order of 5 pieces per item.

We serve a diverse global clientele, including wholesalers at all levels, large-scale offline repair centers, digital retail stores, and smartphone manufacturers. Operating on a factory-direct model, we eliminate middleman markups to provide you with firsthand, competitive factory wholesale pricing.

To help us design the most accurate and cost-effective supply plan for your business, please share a few details regarding your procurement needs:

  • Whether this is your first time sourcing iPhone housings.
  • Your primary sales channels (e.g., repair shops, end consumers, or sub-distribution to other wholesalers).